We Get Recommended More
Our success is borne of culture, professionalism and a genuine desire to help people reach their goals through property. It’s how we make it happen.
Our NPS Score
What is NPS? The Net Promoter Score, also known as NPS, is a way we can measure our consumer satisfaction levels and is a measuring tool used worldwide. We send out a survey to our clients asking them to rate our service out of 10 and compile the feedback to form a percentage number. You can find out more about the net promoter score by clicking here.
Currently, 73% of our clients would recommend Ouwens Casserly to family or friends and 81% would recommend their agent to family or friends.
How do we compare?
How do we compare to other well-known companies? The NPS is an international guideline that many companies also utilise, see below some NPS scores for comparison.