Property Manager

Location: Head Office – Eastwood / Lonsdale Office
Department: Property Management
Report to: Property Management Team Leader

Reporting directly to the Property Management Team Leader, the Property Manager is responsible for the management and administration of a portfolio of properties. This role requires ensuring properties are well-maintained, tenants’ needs are met, and the financial performance of the portfolio is maximised. The Property Manager acts as the primary contact for property owners and tenants, handling day-to-day operations, leasing, maintenance coordination, and compliance with relevant legislation.

Role Responsibilities:

Property Management

• Manage the day-to-day operations of assigned properties, including rent collection and maintenance coordination.
• Conduct regular property inspections to ensure maintenance and safety standards are met.
• Address and resolve tenant concerns and disputes promptly and professionally.
• Oversee lease renewals, rent reviews, and ensure timely rent payments.
• Ensure timely payment of all property-related expenses and invoices.
• Monitor and action rent arrears and implement strategies to minimise financial risks.

Client Relations

• Act as the main point of contact for property owners, providing regular updates on property performance and addressing any concerns.
• Develop and maintain strong, positive relationships with tenants to ensure a high level of tenant satisfaction and retention.
• Provide professional advice to property owners on market trends, rental values, and property improvements.

Compliance and Risk Management

• Ensure all properties comply with relevant legislation.
• Maintain accurate and up-to-date records, including tenancy agreements, inspection reports, and maintenance logs.
• Manage and mitigate risks associated with property management, including tenant disputes, property damage, and non-compliance issues.

Team Collaboration

• Work collaboratively with the property management team, leasing agents, and administrative staff to achieve department goals.
• Provide guidance and support to junior property management staff as needed.
• Participate in regular team meetings and contribute to continuous improvement initiatives.

To Apply:

If this sounds like an environment in which you feel you connect with the company vision and resonate with our core values, we would love to meet you.

Please submit your application to our People & Culture team by clicking the ‘Apply Now’ button.