Sales Administrator

The Sales Administrator plays a key role in coordinating the sales administration process from listing to settlement, whilst maintaining a high level of knowledge about the Real Estate industry and best practice. The role works closely with our team of agents to manage the whole sales administration process and provide exceptional customer service to both internal and external stakeholders.

Key responsibilities include:

• Work with the agents to prepare accurate sales documentation & legal forms
• Process all sales agency agreements and contracts in accordance with Ouwens Casserly standard operating procedures
• Update information accurately on AirTable and ensure flags are followed up in a timely manner
• Database management – update and maintain the CRM to ensure 100% accuracy of information
• Coordinate property marketing including signboards, brochures, DL’s and internet launches to meet deadlines
• Manage auction documentation and boxes
• Coordinate video/photography and floor plan bookings with bookings coordinator/agents
• Invoicing and submitting vendor marketing campaigns via third party payment portal
• Provide all-round administrative support to sales team
• Answer overflow of office phone calls and manage vendor queries as required
• Assist with covering other OC administrative staff members who are on leave or breaks