Reception & Administration Officer

Location: OC South Coast
Department: Property Management & Sales
Report to: Property Management Operations Coordinator

As the first point of contact customers experience within OC, the primary objective of the Reception and Administration Officer is to provide high quality customer experience and administrative support to the property management and sales staff at OC’s South Coast office.

Key responsibilities include:

• Managing the reception line by answering all incoming calls and directing through to the appropriate team member
• Overseeing management of property keys and liaising with both with external and internal stakeholders
• Managing the enquiries email inbox, ensuring efficient query distribution
• Addressing sales and property management-related queries where applicable
• Managing ingoing and outgoing mail for the site
• Preparation of lease packs and lease pack compliance
• Reporting on current leases within the database
• Managing auction materials and conducting routine audits to ensure readiness for the weekend

To be considered for this opportunity, you will have:

• Prior experience in a customer service role (desired)
• Microsoft Office skills (desired)
• Exceptional attention to detail, organisation and time management skills
• A passion for customer service and administration support

To Apply:

If this sounds like an environment in which you feel you connect with the company vision and resonate with our core values, we would love to meet you.

Please submit your application to our People & Culture team by clicking the ‘Apply Now’ button.