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Ouwens Casserly Open Inspections / Private Viewing Policy

Ouwens Casserly Real Estate is adhering to the precautions and guidelines advised by the State Government and have put in place hygiene measures at our open inspections.


This decision has been made in the best interests of the health and wellbeing of the community and considering public health advice around social distancing and reducing the spread of COVID-19.


Ouwens Casserly private viewing policy

While open inspections will continue, contacting the agent of the property you are interested in viewing to arrange a private inspection is preferable.

“We encourage people to continue to view our properties online at and register online for OC First for exclusive access to all of our off market opportunities. Alternatively, please continue to email or phone through to chat with our experienced agents about any questions you have,” says OC Managing Director Alex Ouwens.

Any documentation regarding the sale of any property will be made available upon request to the relevant agent.

The market is showing strong signs of resilience with interest rates at all time lows, so stop thinking about it and…



We wish to advise:

– Ouwens Casserly Real Estate has developed our Work From Home Policy, with sales staff working remotely and procedures in place if it becomes necessary to  extend these conditions to the wider staff. Our team are also available via phone or email for any enquiries.

– Our Health & Hygiene Policy has been reviewed and additional measures are being taken to ensure a safe environment

– We are here to protect your health foremost and also to maintain the integrity of the value of our clients homes, at all times.

– Communication is key and we endeavour to keep lines of communication open


Private viewing protocol

Our agents have been provided with clear signage for attendees to read.

Agents will follow the protocols which include: 

Upon Entry

– No entry if you have recently travelled interstate or feeling unwell

– Anyone 18+ must register their name & number to enter the open home

– Everyone attending is to use hand sanitiser or gloves provided before entering the home

– Adhere to social distancing while inspecting the property

– No handshaking, eye contact & a smile will be fine

– Brochures will be placed in the kitchen for anyone interested to collect rather than being handed out

– We’ll have a sign for every inspection outlining the conditions of entry

– Viewing times will be limited to and/or staggered to avoid any queuing

– OC agent(s) on site are conducting thorough cleaning of all surfaces before & after open inspections

Upon Exit

– Use hand sanitiser or disposable gloves

– Refrain from personal contact

– Take printed material with you

– Adhere to social distancing when inspecting the property

– Ask your agent if you would like to see how something works

– Once you have completed your inspection, please avoid congregating outside

If you have experienced/are experiencing any of the following: 

– Have returned from overseas or interstate in the last 14 days

– Have been in direct contact with people who have been overseas or interstate in the last 14 days

– Are experiencing flu-like symptoms (fever, coughing, sore throat, fatigue and shortness of breath)

Please respect the safety of our employees and clients and refrain from organising a private viewing of the property at this time. 

If you are healthy, before entering: 

– Please use hand sanitiser provided upon entry/exit

– Avoid touching surfaces where possible, including opening cupboards/drawers

– Any documentation you require for the property will be available on our website and can be sent digitally

Blog post - OC First

OC First

Don’t let this be the end of your property journey! There are still many ways to be able to buy your dream home. Sign up to OC First and get access to a range of properties that have not hit the market yet.

If you are thinking of selling this is the perfect way to showcase your home with non-intrusive opens and to a qualified buyer database.





Alex Ouwens and Nathan Casserly have a genuine passion for real estate and love to help people achieve their goals and dreams through property. Find out more about OC  here.

Interested in a career at Ouwens Casserly Real Estate? Check out our opportunities here.

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